Navigating care decisions can feel overwhelming, every family’s journey is unique.

Golden Concierge supports seniors and caregivers, whether aging at home with the right services, moving into senior living, preparing for Medicaid and long-term care needs, or selling the family home. Golden Concierge is here for both seniors and caregivers, providing options, resources, and expert guidance every step of the way.

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Testimonial

Don't take our word for it. Take theirs.

★ ★ ★ ★ ★

This agency does incredible work for seniors and caregivers. I refer to them often because they’re a true community asset.

Amber G.

Social Worker

★ ★ ★ ★ ★

Golden Concierge truly goes above and beyond, helping clients navigate everything involved in this important stage of life.

Shannon T.

★ ★ ★ ★ ★

Liz goes above and beyond. I’m in assisted living and she’s still helping us with so many important needs.

Tom Y.

★ ★ ★ ★ ★

They were caring, easy to reach, and explained everything clearly. I felt genuinely supported and understood.

Clare D.M.

★ ★ ★ ★ ★

A caring, knowledgeable team that handles every detail and makes families feel supported through emotional assisted living transitions.

Sarah B.

What Golden Concierge Offers

Aging at Home Support

We help seniors stay safe and independent at home by connecting families with in home care, safety solutions, and trusted providers.

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Senior Living Guidance

Thinking about a senior living community? We provide honest advice, placement services and guidance every step of the way.

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Caregiver Resources & Planning

Caregivers need support too. We provide resources, tools and connections to help lighten the load and plan for the future.

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Navigating Benefits & Financial Options

From Medicaid pre-planning through application and approval, we guide families every step of the way to secure the benefits they need.

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Home Sale Support

Selling a family home can feel overwhelming. We provide options, guidance and cater to your needs.

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About Golden Concierge

Golden Concierge helps families navigate one of life’s most emotional and overwhelming transitions: moving an aging loved one from home to long term care.

Founded by Liz Keller, whose background spans social work, healthcare, and real estate, Golden Concierge brings clarity, compassion, and trusted guidance through complex decisions. If you are exploring senior living options, managing legal and financial logistics, or figuring out what to do with the family home, you do not have to do it alone.

Our team combines heart and expertise, with specialized designations including Seniors Real Estate Specialist (SRES) and Certified Relocation and Transition Specialist (CRTS). These credentials reflect advanced training in senior housing, real estate, and relocation, and a commitment to treating every client with compassion, dignity, and respect. Families can feel confident knowing they are supported by professionals who understand the complexities of aging and are dedicated to making the journey smoother, safer, and more reassuring.

We walk beside you with steady support, honest advice, and personalized care, so you can focus on your loved one’s safety, dignity, and peace of mind.

Meet the Team

Tasha Tucker

Golden Care Companion

With more than a decade of experience in senior living, healthcare, and community outreach, Tasha is known for her professionalism, empathy, and commitment to helping families make confident decisions. She brings both expertise and heart to every interaction, ensuring seniors and their loved ones feel supported throughout their journey.

Tomorrow Martinez

Financial Care Advocate

With 14 years of experience in accounting and financial management, Tomorrow supports seniors and their families by overseeing financial responsibilities with accuracy, integrity, and care. As a trusted payee and fiduciary, she ensures bills are paid on time, records are maintained clearly, and each client’s resources are managed in their best interest during times of transition.

Known for her organization and a steady presence, Tomorrow helps bring clarity to complex financial details so families can focus on their loved one’s comfort, dignity, and peace of mind.

Sarah Ingles

Golden Care Companion

Sarah is a REALTOR® and Senior Real Estate Specialist (SRES®) dedicated to helping seniors and their families navigate downsizing, relocation, and probate sales in the Des Moines metro. Through her Smart Move Des Moines app and online resources, she ensures every client feels informed and supported throughout their real estate journey.

Amanda Beener

Golden Care Companion

With more than ten years of experience supporting seniors and their families, Amanda has built her career around compassionate care and trusted relationships. Known for her empathy, reliability, and hands on approach, she helps families feel informed, comfortable, and supported as they navigate important care decisions, including guidance through the Medicaid application process and related paperwork. Her goal is simple: to treat every client with the same respect and kindness she would want for her own family.

Chase Keller

Field Operation Support

Chase Keller serves as Golden Concierge’s Field Operations Support. Wearing many hats to keep transitions running smoothly behind the scenes. He manages move logistics, supports day-to-day operations, and oversees event setup for speaking engagements and community outreach. Whether it’s coordinating details on move day or making sure an event is fully dialed in, Chase is the steady, solutions-first presence that helps the Golden Concierge team deliver a seamless experience for families.

Liz Keller

Founder/Case Manager

Liz Keller is the founder of Golden Concierge. For nearly two decades, she has worked alongside seniors and families through senior living communities, large hospital systems, and real estate. After earning her degree in social services, Liz realized she is built for fast action and real-world problem solving. Real estate became the perfect outlet for her drive and people-first approach. She quickly found her calling helping seniors sell their homes and transition into the right level of care. That work revealed a major gap: families needed one trusted guide to connect the medical, emotional, and logistical pieces. Golden Concierge was born from that need. Known for her ability to connect instantly, Liz is the kind of advocate clients trust quickly and remember long after the transition is complete. Clients often say they feel like they’ve known Liz for a lifetime.

The Golden Journey

Step 1: The Warm Welcome

Every journey begins with someone who cares enough to reach out.

Most of our clients are referred to us by a healthcare professional, social worker, doctor or family member who recognizes that extra support is needed. This referral form is the first step in opening the door to help.

Once received, our team reaches out personally to learn more about the situation and set up our Care Discovery Meeting. From the very first conversation, our focus is on compassion, clarity, and trust to make sure that everyone involved feels supported and informed from the start.

Step 2: The Care Discovery

Every great plan begins with understanding.

In this in-depth conversation, we take the time to get to know you.

Learn your family dynamics, care concerns, emotional challenges, and financial picture.

We uncover what’s most important to you so that every decision made moving forward reflects your unique values and priorities.

Step 3: Golden Path Plan

Your personalized roadmap for the journey ahead.

After your Care Discovery, our team meets internally to review your situation in full. Medically, emotionally, and financially. Together, we create a customized care strategy designed to help you move forward with clarity and confidence.

Your personal Golden Concierge pricing package will also be presented at this stage, clearly outlining the services, scope, and support you’ll receive so there are no surprises along the way.

This plan serves as your roadmap. Outlining next steps, potential care options, and key resources to ensure a smooth and well-coordinated transition.

Step 4: The Commitment to Care

When you’re ready to move forward, we officially begin our partnership.

This step confirms your place on the Golden Path and allows our team to activate all the services we’ve discussed. Your deposit reflects a shared commitment.

Our promise to guide you with integrity and care, and your trust in us to walk alongside you through every stage of the process.

Step 5: The Placement Journey

We take action. Managing details, coordinating care, and connecting every piece.

This is where plans become reality. Our team begins completing paperwork, exploring senior living communities options, and connecting you to trusted partners if needed.

We communicate with you every step of the way to make sure the options presented truly fit your lifestyle, care needs, and budget.

Step 6: The Home Transition

Helping you close one chapter with dignity and open the next with confidence.

If selling a home is part of your journey, our in-house real estate professionals handle the process with sensitivity and expertise.

From home preparation and market strategy to closing day, we manage every detail, ensuring the sale aligns with your financial and emotional goals while keeping the transition as stress-free as possible.