Navigating care decisions can feel overwhelming, every family’s journey is unique.

Golden Concierge supports seniors and caregivers, whether aging at home with the right services, moving into senior living, preparing for Medicaid and long-term care needs, or selling the family home. Golden Concierge is here for both seniors and caregivers, providing options, resources, and expert guidance every step of the way.

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What Golden Concierge Offers

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About

Golden Concierge

At Golden Concierge, we specialize in guiding families through one of life’s most emotional and overwhelming transitions, helping an aging loved one move from home to long-term care.

Founded by Liz Keller who has a background in social work, healthcare, and real estate, Golden Concierge was created to bring clarity, compassion, and trusted guidance to families facing complex decisions. Whether you're navigating senior living options, overwhelmed by legal and financial logistics, or unsure how to handle the family home, you don’t have to do it alone.

At Golden Concierge, our team brings both heart and expertise to every family we serve. With specialized designations such as Seniors Real Estate Specialist (SRES) and Certified Relocation and Transition Specialist (CRTS), we are uniquely equipped to guide older adults and their families through one of life’s biggest transitions. These credentials reflect not only advanced training in senior housing, real estate, and relocation but also a deep commitment to treating every client with compassion, dignity, and respect. Families can feel confident knowing they are supported by professionals who understand the complexities of aging and who are dedicated to making the journey smoother, safer, and more reassuring.

We’re here to walk beside you with steady hands, honest advice, and personalized care, so you can focus on what matters most: your loved one’s safety, dignity, and peace of mind.

Connect with Our Team

Meet the Team

Tasha Tucker

Care Connection Coordinator

With more than a decade of experience in senior living, healthcare, and community outreach, Tasha is known for her professionalism, empathy, and commitment to helping families make confident decisions. She brings both expertise and heart to every interaction, ensuring seniors and their loved ones feel supported throughout their journey.

Walt and Roy

Chief Cuddler Officers

Every team needs a loyal companion, and ours comes with a wagging tail. Whether offering a comforting nuzzle or keeping morale high, makes sure love and loyalty are always part of the Golden Concierge experience.

The Golden Journey

Step 1: The Warm Welcome

Every journey begins with someone who cares enough to reach out.

Most of our clients are referred to us by a healthcare professional, social worker, doctor or family member who recognizes that extra support is needed. This referral form is the first step in opening the door to help.

Once received, our team reaches out personally to learn more about the situation and set up our Care Discovery Meeting. From the very first conversation, our focus is on compassion, clarity, and trust to make sure that everyone involved feels supported and informed from the start.

Step 2: The Care Discovery

Every great plan begins with understanding.

In this in-depth conversation, we take the time to get to know you.

Learn your family dynamics, care concerns, emotional challenges, and financial picture.

We uncover what’s most important to you so that every decision made moving forward reflects your unique values and priorities.

Step 3: Golden Path Plan

Your personalized roadmap for the journey ahead.

After your Care Discovery, our team meets internally to review your situation in full. Medically, emotionally, and financially. Together, we create a customized care strategy designed to help you move forward with clarity and confidence.

Your personal Golden Concierge pricing package will also be presented at this stage, clearly outlining the services, scope, and support you’ll receive so there are no surprises along the way.
This plan serves as your roadmap. Outlining next steps, potential care options, and key resources to ensure a smooth and well-coordinated transition.

step 4: The Commitment to Care

When you’re ready to move forward, we officially begin our partnership.

This step confirms your place on the Golden Path and allows our team to activate all the services we’ve discussed. Your deposit reflects a shared commitment.

Our promise to guide you with integrity and care, and your trust in us to walk alongside you through every stage of the process.

step 5: The Placement Journey

We take action. Managing details, coordinating care, and connecting every piece.

This is where plans become reality. Our team begins completing paperwork, exploring senior living communities options, and connecting you to trusted partners if needed.

We communicate with you every step of the way to make sure the options presented truly fit your lifestyle, care needs, and budget.

step 6: The Home Transition

Helping you close one chapter with dignity and open the next with confidence.

If selling a home is part of your journey, our in-house real estate professionals handle the process with sensitivity and expertise.

From home preparation and market strategy to closing day, we manage every detail, ensuring the sale aligns with your financial and emotional goals while keeping the transition as stress-free as possible.